Sustainability Report

Overview

The report describes the company's 2020 response to COVID-19, including financial support, donations and online services for affected customers and communities. It highlights poverty alleviation and rural entrepreneurship, including industrial assistance benefiting 810,000 people. The company also reports sustainable finance and green-credit activities, green operations, materiality management and board-led CSR governance. Workforce disclosures include 38,097 employees and 119.94 training hours per employee.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2020
Period: 1 January 2020 – 31 December 2020
Language: English
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Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP
Other

Ratings

GRI level

Materiality

Assessment
Basis
Matrix

Assurance

Provider
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Statement included

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