Thames Water Utilities Limited 2021 SR
The report outlines Thames Water's environmental, social, and governance performance for the fiscal year 2020/21, highlighting its business turnaround plan. Key achievements include reducing net operational emissions by 8% to 268.2 kTCO2e and generating 23% of electricity from on-site renewables. The company also reduced lost-time injuries to 12 and supported over 210,000 customers through social tariffs. However, challenges remain in customer service, where the company ranked 17th in the industry, and in meeting biodiversity targets.
Company: Thames Water Utilities Limited
Year: 2021
Type: SR
Pages: 24
Thames Water Utilities Limited
Environment, Social And Governance Statement
The report outlines Thames Water's environmental, social, and governance performance for the fiscal year 2020/21, highlighting its business turnaround plan. Key achievements include reducing net operational emissions by 8% to 268.2 kTCO2e and generating 23% of electricity from on-site renewables. The company also reduced lost-time injuries to 12 and supported over 210,000 customers through social tariffs. However, challenges remain in customer service, where the company ranked 17th in the industry, and in meeting biodiversity targets.
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Document Details
Report Year
2021
Reporting Period
2016/17 - 2020/21
Fiscal Year
2021
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
ESG Data?Experimental — AI-extracted data, may contain inaccuracies
Renewable Energy
Women on Board
Women in Management
Workplace Fatalities
Net Zero Target
Employees