Wales & West Utilities Limited 2021 SR
The report highlights Wales & West Utilities' performance and sustainability initiatives during the 2020/21 fiscal year. Key achievements include achieving an overall customer satisfaction score of 9.17 out of 10, replacing 354 km of old metal pipes with durable alternatives to support green gas transportation, and launching the Safe and Warm Fund to support vulnerable communities during the pandemic. The company also collaborated on the ReCon Soil project to recycle construction waste and trialled the HyCompact hybrid heating system to support the transition to net zero.
Company: Wales & West Utilities Limited
Year: 2021
Type: SR
Pages: 28
Wales & West Utilities Limited
Annual Stakeholder Report
The report highlights Wales & West Utilities' performance and sustainability initiatives during the 2020/21 fiscal year. Key achievements include achieving an overall customer satisfaction score of 9.17 out of 10, replacing 354 km of old metal pipes with durable alternatives to support green gas transportation, and launching the Safe and Warm Fund to support vulnerable communities during the pandemic. The company also collaborated on the ReCon Soil project to recycle construction waste and trialled the HyCompact hybrid heating system to support the transition to net zero.
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Document Details
Report Year
2021
Reporting Period
2020 - 2021
Fiscal Year
2021
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Materiality Assessment
ESG Data?Experimental — AI-extracted data, may contain inaccuracies
No data available