CSR Action Policies

Overview

The report describes customer-accessibility measures, including communication boards in bank branches and Braille account statements. It highlights environmental actions such as paperless credit-card sign-up, digital signage, online statements, and ISO 14001 certification at AEON Credit Service. Following the 2016 Kumamoto Earthquake, the company established consultation counters, deployed portable ATMs, and mobilized more than 200 employees in recovery support.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Chapter
Fiscal year: 2015-2016
Period: 1 April 2015 – 31 March 2016
Language: English
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