Integrated Annual Report

Overview

The report presents the Retail Banking business's FY2024 performance under the Focus 8 strategy, including a 29.4% CAGR in SME loan portfolios. It highlights RM1,338 million of green financing approved, with RM335 million disbursed, alongside digital engagement and customer outcomes: 84% of transactions via AmOnline and 81% CSAT among AmBank Group customers. The section also reports 80.4% AmOnline penetration as of March 2024.

Document

Report type: Integrated Report
Class: Embedded
Scope: Chapter
Fiscal year: 2024
Period: 1 April 2023 – 31 March 2024
Language: English
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