Corporate Responsibility Report

Overview

The report describes Citizens' 2021 progress on reducing Scope 1 and 2 emissions against its 2016 baseline, supported by third-party limited assurance and CDP reporting. It explains that the Board and its committees oversee ESG matters, while an executive steering council supports implementation. The company expanded DE&I learning, diversity measurement, and workforce initiatives. It also provided $982 million in community-development equity and loan commitments and continued major affordable-housing, small-business, and social-equity programs.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2021
Period: 1 January 2021 – 31 December 2021
Language: English
Pages
File size

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GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP
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Ratings

GRI level

Materiality

Assessment
Basis

Assurance

Provider
Level
Scope
Statement included
Metrics assured

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Overview