Commonwealth Bank of Australia 2010 SR
The report outlines Commonwealth Bank's sustainability initiatives for the 2009-2010 period, focusing on five foundations: Customers, People, Community, Environment, and Governance. Key highlights include the launch of the 'onemillionkids' financial literacy commitment and progress on the Core Banking Modernisation project. The bank achieved a 2.6% increase in retail customer satisfaction and set a target to reduce carbon emissions by 20% by 2013. It also details responses to the Storm Financial situation and commitments to Indigenous employment and diversity. For the first time, the report includes data from Bankwest, acquired in 2008.
Company: Commonwealth Bank of Australia
Sector: Financials
Country: Australia
Year: 2010
Type: SR
Pages: 56
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Commonwealth Bank of Australia
Sustainability Report
The report outlines Commonwealth Bank's sustainability initiatives for the 2009-2010 period, focusing on five foundations: Customers, People, Community, Environment, and Governance. Key highlights include the launch of the 'onemillionkids' financial literacy commitment and progress on the Core Banking Modernisation project. The bank achieved a 2.6% increase in retail customer satisfaction and set a target to reduce carbon emissions by 20% by 2013. It also details responses to the Storm Financial situation and commitments to Indigenous employment and diversity. For the first time, the report includes data from Bankwest, acquired in 2008.
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Document Details
Report Year
2010
Reporting Period
Jul 1, 2009 - Jun 30, 2010
Fiscal Year
2010
Published
Oct 13, 2010
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Provider
Assurance Standard
Other Standards
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Women in Management
Employees