Annual Report

Overview

The report highlights record customer satisfaction of 84.6% in its FY2010 nationwide survey and describes a president-chaired committee promoting Dai-ichi's Social Responsibility management. It also sets out a medium-term environmental plan for FY2011 and FY2012, including a goal to reduce office CO2 emissions by 10% compared with FY2007.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2010-2011
Period: 1 April 2010 – 31 March 2011
Language: English
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