Annual Report

Overview

The report describes the company's COVID-19 response, including customer relief, employee wellness support, donations, and assistance to schools and vulnerable students. It highlights accelerated digital transformation through smart ATMs, a new online banking platform, and a mobile banking app. The company also received ECCB awards for Financial Education & Empowerment and Technological Innovation. Consolidated profit after tax was EC$7.4 million for 2020, down sharply from 2019 amid the pandemic.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2020
Period: 1 January 2020 – 31 December 2020
Language: English
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