Annual Report

Overview

The report presents 2019 Group performance across five Southern African markets, highlighting completion of corporate restructuring and rebranding. It records the first group-wide Gallup Q12 employee engagement survey, launched a Group-wide whistleblower line, and reports active CSR programmes in four countries. The report also describes the Group's digital banking expansion, including a Malawi mobile app and internet-banking enhancements.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2019
Period: 1 January 2019 – 31 December 2019
Publication date: 8 June 2020
Language: English
Pages
File size
Restatement: Disclosed

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP

Materiality

Assessment
Basis

Assurance

Level
Standard
Scope
Statement included

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