Sustainability Summary Report

Overview

The report records 71% of its targets as achieved, with progress on tenant satisfaction, property assessments and the integration of sustainability risks into Group risk management. It presents a carbon footprint covering Scope 1, Scope 2 and Scope 3, including fuel, natural gas, electricity, travel and property-related emissions. Customer initiatives included satisfaction surveys, improved communications and a 77% "very satisfied" management-service result. Property initiatives included energy-efficiency works benefiting 337 properties, 69.5% smart-meter coverage and recognition from GRESB, FTSE4Good and EPRA.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Condensed report
Fiscal year: 2014
Language: English
Pages
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