Hang Seng Bank Ltd 2021 SR
The report highlights Hang Seng Bank's 2021 social initiatives, focusing on customer-centricity and sustainable finance. Key achievements include the launch of eight ESG-themed indexes by Hang Seng Indexes Company and the introduction of sustainability-linked loans. The bank maintained its top ranking in customer satisfaction for the 17th consecutive year and expanded digital services, reaching 2.4 million personal e-Banking customers. Financial inclusion efforts were strengthened through accessible banking for persons with intellectual disabilities and the launch of the SimplyFund service for novice investors. Additionally, the bank supported community recovery from COVID-19 through specialized loan schemes.
Company: Hang Seng Bank Ltd
Sector: Finance & insurance
Country: Hong Kong
Year: 2021
Type: SR
Pages: 10
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Hang Seng Bank Ltd
ESG Report
The report highlights Hang Seng Bank's 2021 social initiatives, focusing on customer-centricity and sustainable finance. Key achievements include the launch of eight ESG-themed indexes by Hang Seng Indexes Company and the introduction of sustainability-linked loans. The bank maintained its top ranking in customer satisfaction for the 17th consecutive year and expanded digital services, reaching 2.4 million personal e-Banking customers. Financial inclusion efforts were strengthened through accessible banking for persons with intellectual disabilities and the launch of the SimplyFund service for novice investors. Additionally, the bank supported community recovery from COVID-19 through specialized loan schemes.
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Document Details
Report Year
2021
Reporting Period
Jan 1, 2021 - Dec 31, 2021
Fiscal Year
2021
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Materiality Assessment
Other Standards
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
No data available