Business Responsibility Report

Overview

The report describes the company's FY2022 Business Responsibility performance, including a workforce of 2,613 employees, COVID-19 wellness and bereaved-family support, and financial inclusion through vehicle, SME, and affordable housing finance. It reports 100% resolution of investor complaints and 97.94% resolution of customer complaints. The report also notes that environmental Principle 6 was not strictly applicable to the company's financial-services operations.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Chapter
Fiscal year: 2022
Period: 1 April 2021 – 31 March 2022
Language: English
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