Annual Service Plan Report

Overview

The report describes ICBC's response to financial pressure from rising claims costs and major Basic insurance reforms, including enhanced accident benefits and a new dispute-resolution process. It reports a $1,154 million net loss for 2018/19 and highlights $54 million invested in road safety and loss management. The organization-wide employee survey achieved a 75 percent participation rate.

Document

Report type: Annual Report
Class: Financial
Scope: Full report
Fiscal year: 2018-2019
Period: Ends 31 March 2019
Language: English
Pages
File size

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