KEX Express (Thailand) PCL 2023 IR
The report highlights Kerry Express's strategic transformation in 2023, focusing on operational efficiency and service quality improvements through collaboration with SF Express. The company successfully implemented automated sorting systems, leading to a 61% reduction in customer complaints and a significant decrease in damage and loss claims. In terms of sustainability, Kerry Express maintained its commitment to the green economy by utilizing eco-friendly packaging made from over 70% recycled materials and optimizing delivery routes to reduce fuel consumption. Despite facing intense market competition and a 30% decline in delivery volume, the company achieved a Net Promoter Score of 61 and was rated "BBB" in the SET ESG Ratings 2023.
Company: KEX Express (Thailand) PCL
Sector: Transport & logistics
Country: Thailand
Year: 2023
Type: IR
Pages: 218
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KEX Express (Thailand) PCL
One Report
The report highlights Kerry Express's strategic transformation in 2023, focusing on operational efficiency and service quality improvements through collaboration with SF Express. The company successfully implemented automated sorting systems, leading to a 61% reduction in customer complaints and a significant decrease in damage and loss claims. In terms of sustainability, Kerry Express maintained its commitment to the green economy by utilizing eco-friendly packaging made from over 70% recycled materials and optimizing delivery routes to reduce fuel consumption. Despite facing intense market competition and a 30% decline in delivery volume, the company achieved a Net Promoter Score of 61 and was rated "BBB" in the SET ESG Ratings 2023.
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Document Details
Report Year
2023
Reporting Period
Jan 1, 2023 - Dec 31, 2023
Fiscal Year
2023
Type
Integrated Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Provider
Assurance Standard
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Emissions
Scope 1:
Scope 2:
Scope 3:
Water Consumption
Women on Board
Workplace Fatalities
Net Zero Target
Employees