Malaysia Building Society 2019 SR
The report highlights MBSB's fourth year of sustainability reporting, focusing on its transition to a full-fledged Islamic bank. Key achievements include approving RM 157.7 million in green financing and reaching a 40% women representation on the MBSB Board. The company launched the STEP program to enhance customer experience, resulting in an improved Customer Satisfaction Index of 82.0%. MBSB also invested RM 8.9 million in community initiatives, including the Sejahtera home building program. Additionally, the bank progressed its digital transformation with the MJourney internet banking platform and enhanced cybersecurity measures.
Company: Malaysia Building Society
Sector: Finance & insurance
Country: Malaysia
Year: 2019
Type: SR
Pages: 86
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Malaysia Building Society
Sustainability Report
The report highlights MBSB's fourth year of sustainability reporting, focusing on its transition to a full-fledged Islamic bank. Key achievements include approving RM 157.7 million in green financing and reaching a 40% women representation on the MBSB Board. The company launched the STEP program to enhance customer experience, resulting in an improved Customer Satisfaction Index of 82.0%. MBSB also invested RM 8.9 million in community initiatives, including the Sejahtera home building program. Additionally, the bank progressed its digital transformation with the MJourney internet banking platform and enhanced cybersecurity measures.
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Document Details
Report Year
2019
Reporting Period
Jan 1, 2019 - Dec 31, 2019
Fiscal Year
2019
Published
May 22, 2020
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Provider
Assurance Standard
Sustainable Development Goals
Other Standards
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Emissions
Scope 2:
Energy Consumption
Water Consumption
Women on Board
Women in Management
Workplace Fatalities
Employees