CSR Report (Mini Report)

Overview

The report highlights the company's response to the Great East Japan Earthquake, including reopening all but two tsunami-destroyed stores by the end of April. It describes the company's mission of realizing a society full of beaming smiles with deliciousness and convenience, alongside a No.1 customer-satisfaction target by the end of fiscal 2013. Environmental initiatives include self-declared ISO 14001 compliance, food recycling, LED signage, solar power, and a 12 percent per-store energy-reduction target below fiscal 2007 levels by fiscal 2015. It also reports Ministop's fair-trade banana program, launched in November 2010.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Condensed report
Fiscal year: 2010-2011
Period: 1 March 2010 – 28 February 2011
Publication date: 1 October 2011
Language: English
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