Sustainability Report

Overview

The report describes FY2021 efforts to expand customer feedback through iPad-based surveys and to use the results in customer service and product planning. It also highlights regional revitalization projects, including a renewable-energy microgrid intended to support local resilience. Employee initiatives include Health Committee-led safety management, diversity support, telework, mental-health resources, and expanded training.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Chapter
Fiscal year: 2021
Language: English
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