Annual Report And Accounts

Overview

The report describes a resilient FY2021 business supporting nearly 649,000 customers, with 98% customer satisfaction. It highlights £300m ring-fenced for the transition to electric vehicles and more than £20m invested during the year to subsidize EV applications. The company also presents its developing ESG framework and reports participation in CDP during 2021.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2021
Period: 1 October 2020 – 30 September 2021
Publication date: 15 December 2021
Language: English
Pages
File size
Restatement: Disclosed

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Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP

Materiality

Assessment
Basis

Assurance

Statement included

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