Annual Report

Overview

The report describes the company's 2020 response to COVID-19 through debt-relief measures that assisted more than 300,000 customers and through employee protection measures covering 10,328 employees. It reports Scope 1, Scope 2 and Scope 3 greenhouse gas emissions, with combined Scope 1 and 2 emissions of 23,055.44 TonCO2e. The company also reports a CDP Climate Change score of D and continued recognition in the MSCI ESG and FTSE4Good indexes.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2020
Period: Ends 31 December 2020
Language: English
Pages
File size
Restatement: Disclosed

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