Annual Performance Report

Overview

The report describes Northumbrian Water's first-place C-MeX performance and continued strong customer focus. It reports that the company is on track for operational Net Zero by 2027 and zero avoidable waste by 2025. Environmental highlights include zero serious category 1 and 2 pollution incidents in 2022 and ongoing river, bathing-water and catchment improvements. The report also details substantial investment in water, wastewater and cyber resilience while acknowledging challenges in water quality and leakage.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2023
Period: Ends 31 March 2023
Publication date: 14 July 2023
Language: English
File size
Restatement: Disclosed

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Assurance

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