Annual Report And Accounts

Overview

The report describes how the company rapidly moved more than 90% of its people to homeworking during the Covid-19 response while maintaining customer services. It also presents group-wide environmental KPIs, including 1,982 tonnes of total Scope 1, 2 and 3 emissions, 7,338.7 MWh of energy use and 11,950m3 of water use. The company expanded its equality, diversity and inclusion initiatives and employees received an average of 4.2 days of training during the year.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2020
Period: 1 October 2019 – 30 September 2020
Publication date: 3 December 2020
Language: English
Pages
File size
Restatement: Disclosed

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