Annual Report And Accounts

Overview

The report presents PPHE Hotel Group's 2017 Responsible Experiences strategy around inspiring guests, creating centres of excellence, developing people and being part of communities. It reports more than 3,400 team members, a 93% employee-engagement survey participation ratio and an 85.4 engagement score. Environmental activity included recycling 100% of linen and 96% of bedding, alongside hotel accreditations such as Green Key, Green Globe and DIN EN ISO 5001:2011. The report also records 87 formal food-related incident allegations at Park Plaza Westminster Bridge London, all investigated with no financial, reputational or legal penalty.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2017
Period: Ends 31 December 2017
Publication date: 27 February 2018
Language: English
Pages
File size
Restatement: Disclosed

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