Annual Report

Overview

The report describes a record-breaking 2021 for the company, with net profit attributable to stockholders of $17.40 billion and total revenues of $102.56 billion. It highlights a 45.9% Group Net Promoter Score and expanded digital client-service tools. Community initiatives raised over $49 million through Sigma Run for hospital beneficiaries. The company also continued realized “Go Green” measures to reduce waste, energy use, and paper consumption.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2021
Period: 1 January 2021 – 31 December 2021
Language: English
Pages
File size
Restatement: Disclosed

Materiality

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Statement included

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