Integrated Report

Overview

The report highlights stronger FY2025-26 customer outcomes, with retail claim settlement at 92% and NPS at 62. It documents environmental actions including 17,000+ saplings and 13,904 kg of e-waste sent to authorised recyclers. It also reports operating 32 Arogya Seva Kendra clinics to extend primary care in underserved communities.

Document

Report type: Integrated Report
Class: Embedded
Scope: Full report
Fiscal year: 2025-2026
Period: 1 April 2025 – 31 March 2026
Publication date: 31 July 2026
Language: English
Pages
File size

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP
Other

Commitments

UN Global Compact
UN Guiding Principles
Science Based Targets initiative

Ratings

GRI level

Materiality

Assessment
Basis

Assurance

Provider
Level
Scope
Statement included
Metrics assured

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