Report and Accounts

Overview

The report records FY26 revenue of £1,941.1m and customer growth of 23.3% to 1,434,403, including TalkTalk customers. It describes an ESG framework organized around four pillars and informed by a double materiality assessment last updated in FY24. The company reiterates its net-zero-by-2050 commitment and interim 63% emissions reduction target by 2035 from FY22, while stating that SBTi validation is still being sought. It also reports limited-assurance verification of FY26 Scope 1 and 2 emissions.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2025-2026
Period: 1 April 2025 – 31 March 2026
Publication date: 22 June 2026
Language: English
Pages
File size
Restatement: Disclosed

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP
Other

Materiality

Assessment
Basis

Assurance

Provider
Level
Standard
Scope
Statement included
Metrics assured

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