Telekom Malaysia Bhd 2018 SR

The report highlights Telekom Malaysia Berhad's (TM) commitment to Malaysia's digital transformation and its sustainability performance for 2018. Key achievements include a 1.3% reduction in carbon footprint and a 1.4% drop in electricity consumption. TM invested over RM17 million in employee training and RM23 million in scholarships through Yayasan TM. The company also focused on enhancing customer experience, achieving a 95% complaint resolution rate within target times. Furthermore, TM maintained a strong focus on diversity, with women making up 32% of management roles and 21% of the board.

Company: Telekom Malaysia Bhd

Sector: Communication Services

Country: Malaysia

Year: 2018

Type: SR

Pages: 113

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Telekom Malaysia Bhd

Telekom Malaysia Bhd 2018 Sustainability Report

Sustainability Report

The report highlights Telekom Malaysia Berhad's (TM) commitment to Malaysia's digital transformation and its sustainability performance for 2018. Key achievements include a 1.3% reduction in carbon footprint and a 1.4% drop in electricity consumption. TM invested over RM17 million in employee training and RM23 million in scholarships through Yayasan TM. The company also focused on enhancing customer experience, achieving a 95% complaint resolution rate within target times. Furthermore, TM maintained a strong focus on diversity, with women making up 32% of management roles and 21% of the board.

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Document Details

Report Year

2018

Reporting Period

Jan 1, 2018 - Dec 31, 2018

Fiscal Year

2018

Published

Mar 29, 2019

Type

Sustainability Report

Language

English

Pages

 

File Size

 

Standards & Assurance

Reporting Standards

Materiality Assessment

Assurance

Assurance Provider

Assurance Standard

Sustainable Development Goals

Other Standards

ESG Data?Experimental — AI-extracted data, may contain inaccuracies

Emissions

Scope 1:

Scope 2:

Scope 3:

Energy Consumption

Water Consumption

Total Waste

Women on Board

Women in Management

Workplace Fatalities

Employees