Environmental, Social And Governance Business Approach

Overview

The report highlights the company's 2024 reduction in location-based Scope 1 and 2 emissions, substantial community donations and continued development of its Net Zero Transition Plan. It also describes extensive colleague, inclusion and customer-support initiatives, including ESG training and financial-inclusion programmes. ESG strategy is formally governed through the Board, a Board-level Values & Ethics and Nomination Committee, and executive committees. The report sets out further environmental, social and governance commitments for 2025.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2025
Language: English
Pages
File size

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP

Commitments

UN Global Compact
UN Guiding Principles
Science Based Targets initiative

Materiality

Assessment
Basis

Assurance

Statement included

Data Services

Turn sustainability reports into a dataset built for your research.

From bulk PDFs to structured indicators and machine-readable documents.

View services