Impact Report

Overview

The report describes Twilio.org's 2020 social-impact activities, highlighting 266M people helped and 6,073 organizations using Twilio products. Employee programs logged 7,871 volunteer hours and generated $1.1M in donations, while global workforce representation was 38.7% female. ESG governance includes direct oversight by the Board's Nominating and Corporate Governance Committee and an ESG Committee. Its environmental disclosure reports a 17,427.95 tCO2e carbon footprint measured for 2019, explicitly distinguishing it from 2020 data.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2020
Language: English
Pages
File size

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP

Materiality

Assessment
Basis

Assurance

Statement included

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