Integrated Annual Report and Financial Statements

Overview

The report describes the first year of United Utilities' BIG North West infrastructure upgrade alongside continued delivery of its net-zero transition plan. The company reports that its science-based targets were revalidated in March 2026, achieved a 13% like-for-like reduction in Scope 1 and 2 emissions from the 2020 base year, and met 24.1% of energy needs through renewable energy and low-carbon alternatives. It also supported 422,041 customers through affordability schemes while maintaining a 90% colleague engagement score.

Document

Report type: Integrated Report
Class: Embedded
Scope: Full report
Fiscal year: 2025-2026
Period: 1 April 2025 – 31 March 2026
Publication date: 23 June 2026
Language: English
Pages
File size
Restatement: Disclosed

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP
Other

Commitments

UN Global Compact
UN Guiding Principles
Science Based Targets initiative

Ratings

SBTi status
CDP score

Materiality

Assessment
Basis
Matrix

Assurance

Provider
Level
Scope
Statement included
Metrics assured

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Overview