Vanquis Banking Group PLC 2020 SR
The report for 2020 highlights PFG's response to the COVID-19 pandemic, focusing on customer support through payment holidays for 170,000 customers and ensuring colleague safety. The company aligned its sustainability strategy with five UN Sustainable Development Goals and committed to a net-zero greenhouse gas emissions target by 2040. A significant development was the launch of a Scheme of Arrangement to address rising customer complaints in the Consumer Credit Division. PFG also launched the 'Be Yourself' inclusion and diversity programme and established a new Climate Risk Committee to meet TCFD recommendations.
Company: Vanquis Banking Group PLC
Sector: Finance & insurance
Country: United Kingdom
Year: 2020
Type: SR
Pages: 82
Vanquis Banking Group PLC
The report for 2020 highlights PFG's response to the COVID-19 pandemic, focusing on customer support through payment holidays for 170,000 customers and ensuring colleague safety. The company aligned its sustainability strategy with five UN Sustainable Development Goals and committed to a net-zero greenhouse gas emissions target by 2040. A significant development was the launch of a Scheme of Arrangement to address rising customer complaints in the Consumer Credit Division. PFG also launched the 'Be Yourself' inclusion and diversity programme and established a new Climate Risk Committee to meet TCFD recommendations.
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Document Details
Report Year
2020
Reporting Period
Jan 1, 2020 - Dec 31, 2020
Fiscal Year
2020
Published
May 1, 2021
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Standard
Sustainable Development Goals
Other Standards
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Emissions
Scope 1:
Scope 2:
Scope 3:
Total Waste
Women on Board
Women in Management
Net Zero Target
Employees