Consolidated Annual Report And Financial Statements

Overview

The report describes the company's 2024 progress against its Better Connections Plan, including emissions reductions, circular-economy initiatives and digital inclusion. It reports 3.1 million circular actions during the year, bringing the cumulative total to 8.5 million since 2022. The company also supported 2.8 million people with digital skills and began a double materiality assessment covering impact and financial materiality. Its TCFD statement details climate-risk governance, scenario analysis and net-zero targets.

Document

Report type: Annual Report with Sustainability Disclosures
Class: Embedded
Scope: Full report
Fiscal year: 2024
Period: Ends 31 December 2024
Publication date: 13 May 2025
Language: English
Pages
File size
Restatement: Disclosed

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP

Commitments

UN Global Compact
UN Guiding Principles
Science Based Targets initiative

Ratings

SBTi status
CDP score

Materiality

Assessment
Basis

Assurance

Statement included

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