West Japan Railway Co 2025 Sustainability Report
Company: West Japan Railway Co
Sector: Transport & logistics
Country: Japan
Year: 2025
Type: Sustainability Report
Pages: 5
The report centers on JR-West Group's safety-first response, including its Railway Safety Think-and-Act Plan 2027 and efforts to preserve lessons from the Fukuchiyama Line derailment. It reports that FY2025 had no train accidents resulting in casualties among customers or employees, while installation progress included platform safety rates of 48% and 21% and earthquake countermeasure rates of 92%, 54%, and 78%. It also highlights barrier-free services and a FY2025 customer-feedback total of 36,373 cases.
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