Global Impact Report

Overview

The report describes Zendesk's 2020 progress in sustainability, including powering its offices with 100% renewable energy and achieving a 42% reduction in Scope 3 emissions. It also formalizes ESG oversight through the Nominating and Corporate Governance Committee and reports expanded community investment through the Zendesk Neighbor Foundation. The report highlights employee inclusion, remote-work support, volunteering, and programs addressing diversity, equity, and inclusion.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2020
Period: 1 January 2020 – 31 December 2020
Language: English
Pages
File size
Restatement: Disclosed

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP

Commitments

UN Global Compact
UN Guiding Principles
Science Based Targets initiative

Ratings

GRI level

Materiality

Assessment
Basis

Assurance

Statement included

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