Global Impact Report

Overview

The report describes Zendesk's 2022 social impact and environmental progress, including $2,524,000 in Zendesk Foundation giving and support for 67 nonprofit organizations. The company joined the Science-Based Targets Initiative and continued its value-chain emissions work. It reported achieving carbon neutrality for its product and employee travel and commuting emissions. Zendesk also completed its first limited assurance review of key environmental metrics, including Scope 1 and 2 emissions and renewable electricity progress.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2022
Period: 1 January 2022 – 31 December 2022
Language: English
Pages
File size

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP

Commitments

UN Global Compact
UN Guiding Principles
Science Based Targets initiative

Ratings

GRI level
SBTi status

Materiality

Assessment
Basis

Assurance

Provider
Level
Scope
Statement included
Metrics assured

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