Environmental, Social And Governance (ESG) Report

Overview

The report describes ZhongAn's 2018 ESG governance structure, including an ESG Management Committee responsible for monitoring ESG policies and practices. It reports Group head-office GHG emissions of 1,462.37 tonnes CO2e across Scopes 1, 2 and 3 and describes energy-saving, water-management, waste-recycling and paperless-office measures. The report also discloses a 3,090-person workforce and zero work-related fatalities. Customer engagement is reflected in 2,212 complaints received during the Year, with more than 85% handled and filed.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2018
Period: 1 January 2018 – 31 December 2018
Language: English
Pages
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Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP
Other

Materiality

Assessment
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Statement included

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