Atento SA 2019 IR
The report details Atento's financial and non-financial performance for the fiscal year 2019, highlighting the launch of its Change Agenda to drive profitability and digital transformation. The company expanded its next-generation customer experience services, with half of new sales coming from high-value voice, integrated multi-channel, and back-office automation. In terms of social responsibility, Atento renewed its commitment to the UN Global Compact and was recognized as one of the 25 Best Multinational Workplaces by Great Place to Work. Environmentally, the company launched a comprehensive eco-efficiency project in Brazil, achieving significant reductions in water and energy consumption.
Company: Atento SA
Sector: Business support services
Country: Luxembourg
Year: 2019
Type: IR
Pages: 123
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Atento SA
Integrated Report
The report details Atento's financial and non-financial performance for the fiscal year 2019, highlighting the launch of its Change Agenda to drive profitability and digital transformation. The company expanded its next-generation customer experience services, with half of new sales coming from high-value voice, integrated multi-channel, and back-office automation. In terms of social responsibility, Atento renewed its commitment to the UN Global Compact and was recognized as one of the 25 Best Multinational Workplaces by Great Place to Work. Environmentally, the company launched a comprehensive eco-efficiency project in Brazil, achieving significant reductions in water and energy consumption.
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Document Details
Report Year
2019
Reporting Period
Jan 1, 2019 - Dec 31, 2019
Fiscal Year
2019
Type
Integrated Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Provider
Assurance Standard
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Women on Board
Women in Management
Employees