Annual and Sustainability Report

The report describes how the COVID-19 crisis reduced AIA's 2020 passenger traffic to 8.08 million, down 68.4% from 2019, while the company maintained operations and employee support. It reports continued carbon-neutral accreditation at ACA Level 3+, detailed Scope 1 and Scope 2 emissions, and ongoing energy and waste management. The company also reiterates its plan for net-zero carbon emissions in 2025. Sustainability disclosures were subject to limited independent assurance against GRI, AA1000AS, UN Global Compact and SDG-related criteria.