Annual Report and Accounts

The report describes FY20 group revenue of £3,813.4m, a workforce of 34,110 employees and 28.6% female representation on the Board. It also reports 99.8% of Group packaging waste recycled and provides Group Scope 1, Scope 2 and energy-use data. The year reflects continued store expansion across the UK and France, while the report also discusses the operational response to COVID-19 and the sale of the German Jawoll business.