Annual Report

The report describes B2 Impact's 2023 review of its material topics, including adding anti-bribery and removing climate change as a material topic. It reports that 91% of audited customer calls and actions complied with its standards and that 78% of customer survey respondents were satisfied. Employee engagement scored 80/100, and 91% of employees received anti-corruption training. The company reported no confirmed corruption incidents in 2023.