Bank of East Asia Ltd 2013 SR
The report highlights The Bank of East Asia's (BEA) sustainability progress for the 2013 fiscal year, marking its second standalone CSR report. Key achievements include the establishment of a Group-wide CSR Task Force and the completion of its first materiality assessment. The bank expanded its reporting scope to include overseas operations and subsidiaries, aligning with GRI G4 Core guidelines. Environmental efforts focused on energy efficiency, with the new 33 Des Voeux Road Central building achieving a BEAM Gold Standard. Community investment remained a priority through the Firefly Project in China and palliative care programs in Hong Kong. The bank also reported a 15% reduction in customer complaints and invested over HK$7.2 million in employee training.
Company: Bank of East Asia Ltd
Sector: Finance & insurance
Country: Hong Kong
Year: 2013
Type: SR
Pages: 68
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Bank of East Asia Ltd
Corporate Social Responsibility Report
The report highlights The Bank of East Asia's (BEA) sustainability progress for the 2013 fiscal year, marking its second standalone CSR report. Key achievements include the establishment of a Group-wide CSR Task Force and the completion of its first materiality assessment. The bank expanded its reporting scope to include overseas operations and subsidiaries, aligning with GRI G4 Core guidelines. Environmental efforts focused on energy efficiency, with the new 33 Des Voeux Road Central building achieving a BEAM Gold Standard. Community investment remained a priority through the Firefly Project in China and palliative care programs in Hong Kong. The bank also reported a 15% reduction in customer complaints and invested over HK$7.2 million in employee training.
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Document Details
Report Year
2013
Reporting Period
Jan 1, 2013 - Dec 31, 2013
Fiscal Year
2013
Type
Sustainability Report
Language
English, Chinese
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Other Standards
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Energy Consumption
Renewable Energy
Employees