Boubyan Bank KSCP 2020 Sustainability Report
The report highlights Boubyan Bank's first sustainability disclosure, focusing on its digital leadership and resilience during the COVID-19 pandemic. Key achievements include a 75.1% decrease in customer complaints, a 98% customer satisfaction index, and a 77% Kuwaitization rate. The bank significantly reduced its environmental footprint, achieving a 29% reduction in paper consumption and a 38% decrease in plastic usage. Furthermore, the report details the bank's commitment to youth empowerment and SME support, with over 2,500 SME clients and various community health initiatives.
Company: Boubyan Bank KSCP
Sector: Finance & insurance
Country: Kuwait
Year: 2020
Type: Sustainability Report
Pages: 101
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Boubyan Bank KSCP
Sustainability Report
The report highlights Boubyan Bank's first sustainability disclosure, focusing on its digital leadership and resilience during the COVID-19 pandemic. Key achievements include a 75.1% decrease in customer complaints, a 98% customer satisfaction index, and a 77% Kuwaitization rate. The bank significantly reduced its environmental footprint, achieving a 29% reduction in paper consumption and a 38% decrease in plastic usage. Furthermore, the report details the bank's commitment to youth empowerment and SME support, with over 2,500 SME clients and various community health initiatives.
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Document Details
Report Year
2020
Reporting Period
Jan 1, 2020 - Dec 31, 2020
Fiscal Year
2020
Type
Sustainability Report
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Sustainable Development Goals
Other Standards
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Emissions
Scope 1:
Scope 2:
Scope 3:
Energy Consumption
Water Consumption
Women on Board
Women in Management
Workplace Fatalities
Employees