Annual Report

The report records a 51.2% reduction in Scope 3 emissions against the FY 2018/19 base year and reports that 84% of key raw materials were certified or responsibly sourced. The company also reports a 100% renewable electricity match for its consumption and more than 37,500 products repaired or refreshed through aftercare services. Its community programmes positively impacted 273,435 people during FY 2024/25.