Annual Report and Financial Statements

The report describes how the company maintained essential transport services during the COVID-19 pandemic while adopting its Driving Change 2020-2030 Sustainability Strategy. It reports total energy use of 274,312 MW and direct greenhouse gas emissions of 65.36 thousand tCO2e in 2020. The company also began transitioning its fleet through hybrid, electric and hydrogen-fuel-cell vehicle initiatives. Safety performance remained a key highlight, with no passenger or employee work-related fatalities reported.