Group Management Report

The report describes CaixaBank Group's 2018 financial and non-financial performance, including 37,440 Group employees and a broad sustainability programme. It states that CaixaBank became carbon-neutral in 2018 by offsetting emissions produced directly and indirectly by its activity. The sustainability disclosures cover green financing, ESG and climate-risk management, financial inclusion, diversity and social action. The report also includes a GRI content index and a limited independent verification of its Non-Financial Information Statement.