Annual Report and Accounts

The report describes Capita's 2024 double materiality assessment and a responsible-business strategy spanning people, communities, planet and business. The company reports an ambition to reach net zero across its value chain by 2045, supported by 2024 emissions reductions and SBTi-verified short-term targets. Its workforce is approximately 34,500 people across 11 countries, with detailed gender and ethnicity representation disclosures. The report also describes Board accountability and Responsible Business Committee oversight of climate and wider responsible-business matters.