Capita PLC 2024 AR2
The report outlines Capita plc's financial and non-financial performance for the fiscal year 2024, highlighting its ongoing business transformation and strategic priorities. Key achievements include a 35% reduction in its location-based carbon footprint and an improved customer net promoter score of +28 points. The company also launched its refreshed responsible business strategy with ambitious 2026 targets across its people, communities, planet, and business pillars. Additionally, Capita made significant progress in its cost reduction programme, achieving £140m in annualised savings, and continued its commitment to reaching net zero emissions by 2045.
Company: Capita PLC
Sector: Business support services
Country: United Kingdom
Year: 2024
Type: AR2
Pages: 244
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Capita PLC
Annual Report And Accounts
The report outlines Capita plc's financial and non-financial performance for the fiscal year 2024, highlighting its ongoing business transformation and strategic priorities. Key achievements include a 35% reduction in its location-based carbon footprint and an improved customer net promoter score of +28 points. The company also launched its refreshed responsible business strategy with ambitious 2026 targets across its people, communities, planet, and business pillars. Additionally, Capita made significant progress in its cost reduction programme, achieving £140m in annualised savings, and continued its commitment to reaching net zero emissions by 2045.
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Document Details
Report Year
2024
Reporting Period
Jan 1, 2024 - Dec 31, 2024
Fiscal Year
2024
Type
Annual Report with Sustainability Disclosures
Language
English
Pages
File Size
Standards & Assurance
Reporting Standards
Materiality Assessment
Assurance
Assurance Provider
Assurance Standard
ESG Data?Experimental: AI-extracted data, may contain inaccuracies
Emissions
Scope 1:
Scope 2:
Energy Consumption
Renewable Energy
Women on Board
Women in Management
Net Zero Target
Employees