Capita PLC 2025 AR2

The report highlights Capita plc's progress in its transformation to become an AI-enabled business process outsourcer during the fiscal year 2025. The company achieved its target of £250m in annualised cost savings and resolved key legacy challenges, including a transition agreement to exit its closed book Life & Pensions business and a £14m settlement with the Information Commissioner's Office. Financially, Capita reported an improved adjusted operating margin of 5.2% and a 34.2% increase in adjusted operating profit, despite a decline in reported revenue to £2,312.3m. On the sustainability front, the company reduced its carbon footprint by 55% compared to its 2019 baseline and had its near-term and net-zero targets validated by the Science Based Targets initiative.

Company: Capita PLC

Sector: Industrials

Country: United Kingdom

Year: 2025

Type: AR2

Pages: 256

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Capita PLC

Capita PLC 2025 Annual Report and Accounts

Annual Report And Accounts

The report highlights Capita plc's progress in its transformation to become an AI-enabled business process outsourcer during the fiscal year 2025. The company achieved its target of £250m in annualised cost savings and resolved key legacy challenges, including a transition agreement to exit its closed book Life & Pensions business and a £14m settlement with the Information Commissioner's Office. Financially, Capita reported an improved adjusted operating margin of 5.2% and a 34.2% increase in adjusted operating profit, despite a decline in reported revenue to £2,312.3m. On the sustainability front, the company reduced its carbon footprint by 55% compared to its 2019 baseline and had its near-term and net-zero targets validated by the Science Based Targets initiative.

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Document Details

Report Year

2025

Reporting Period

Jan 1, 2025 - Dec 31, 2025

Fiscal Year

2025

Type

Annual Report with Sustainability Disclosures

Language

English

Pages

 

File Size

 

Standards & Assurance

Reporting Standards

Materiality Assessment

Assurance

Assurance Provider

Assurance Standard

ESG Data?Experimental — AI-extracted data, may contain inaccuracies

Emissions

Scope 1:

Scope 2:

Scope 3:

Energy Consumption

Renewable Energy

Women on Board

Women in Management

Net Zero Target

Employees