Corporate Social Responsibility and Sustainable Development Report

The report covers the company's 2017 CSR and sustainable-development operations across its hotel and food businesses. It links activities to nine SDGs, including education, gender equality, clean water, energy, climate, and biodiversity. The hotel business reports EarthCheck-related Scope 1 and Scope 2 emissions of 59.20 kt CO2-e and describes renewable-energy, water-reuse, and waste-reduction initiatives. Workforce disclosures include 17,621 employees, 6,541 community-service volunteers, and a 91.69% employee-satisfaction rating.