Corporate Social Responsibility Report (Chinese edition)

Overview

The report describes the company's 2015 shift toward digital customer service, including 8.37 million mobile-policy transactions representing 43% of the total. It also highlights 1,877 registered employee volunteers and more than 30,000 volunteer hours, alongside paperless operations and environmental insurance initiatives. The report was independently reviewed by DNV GL under a limited-assurance approach.

Document

Report type: Sustainability Report
Class: Dedicated
Scope: Full report
Fiscal year: 2015
Period: 1 January 2015 – 31 December 2015
Language: Chinese
Pages
File size

Standards

GRI
SASB
TCFD
ISSB
ESRS
Integrated Reporting Framework
GHG Protocol
EU Taxonomy
CDP
Other

Ratings

GRI level

Materiality

Assessment
Basis
Matrix

Assurance

Provider
Level
Standard
Scope
Statement included
Metrics assured

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