Corporate Social Responsibility Report

The report highlights China Telecom’s 2014 4G hybrid network rollout across more than 100 major cities and 56 pilot cities, alongside the early achievement of its Broadband China goal. It reports that Best Pay users exceeded 100 million and describes expanded digital customer-service channels. The company also details employee training and frontline support, including benefits reaching 130,000 employees. Environmental highlights include saving approximately 800 million kilowatt-hours of electricity and withdrawing obsolete, high-energy-consumption equipment.